Below is a list of common questions about Bluebird Tours and flying
Q: Can I take pictures and video on the tour?
A: Yes, unlike other tours and skydiving, Bluebird does allow you to take personal pictures and video! We also offer edited video compilations of your flight from our HD cameras mounted inside and outside the aircraft included complimentary with the "Date Night Tour". You are also welcome to use cell phones with live video, snap chat, etc on the aircraft.
Q: What is the best time to schedule/start the tour to catch the best sunset?
A: This time is constantly changing depending on the time of year. The best sunset flights will start ~1/2 hour before sunset that day. Click here to see sunset times in the Denver area.
Q: Will I need oxygen on the flight?
A: Our Mountain tours and Date-night tours will reach a maximum altitude of 13,000ft MSL. The FAA recommends useing supplamental oxygen above 10,000ft, and requires the pilot to use oxygen for that portion of the flight above 12,500ft for more than 30min. Although passengers are not legally required to use oxygen during our tour we strongly recommend adding oxygen to your tour if you are traveling to Colorado from sea-level. We've found this dramatically improves passenger comfort during and after spending time at 13,000ft MSL.
Q: Why are the tours so cheap? and why are tours the same price for 1 person as for 3 people?
A: If you have taken other scenic tours around the United States and abroad, our prices will seem very low. We are able to operate at these prices primarily due to the efficiency of our scheduling, and our amazing pilots who truly enjoy sharing the tour experience with as many people as possible. At Bluebird we believe in straight forward pricing. The aircraft cost essentially the same to operate for an hour regardless of the number of passengers, so we won't charge you more for bringing more people.
Q: When and how do I pay for the Tour?
A: To book a reservation we will take a credit card number when you book online, or call to book. After the tour you may use that credit card to charge the tour or pay cash, check, or another card. $10 DISCOUNT for paying cash!
Q: What is the cancellation policy?
A: There are no charges for cancellations up until 24 hrs before the tour. Short notice cancellations and "no-shows" are charged the full price of the tour to the card on file. There is no cancellation fee for bad weather! Tours will only be canceled for weather if the pilot flying the tour deems the conditions unsafe for flight. Passenger request for cancellation due to weather within 24hrs are not valid, the pilot is the final authority to weather cancellations.
Q: I've never been in a "small" airplane. How bumpy is it?
A: Early mornings and late evenings are usually very smooth. If scheduling mid-day, expect a few bumps in the mountains. For passenger comfort and safety we will cancel tours at any report of moderate or greater turbulence.
Discuss the possibility of turbulence and your personal tendency toward motion sickness with your pilot on the day of the flight. Also if you have a tendency toward motion sickness we suggest not eating immediately before the tour for your own comfort.
Q: Can my child sit on my lap or do they require their own seat?
A: Per FAA regulations: Children under the age of 2 years may sit on your lap, or next to you on the seat. Children 2 years and older are required to be in a seat with their own seat belt. We also offer booster seats to help them see outside more easily.
Q: How long are the gift certificates valid?
A: Gift certificates are valid for one (1) calendar year with no exceptions. You may not refund a tour gift certificate for the cash value.
Q: Can we fly at night over Denver to see the lights?
A: Yes. If you are interested in doing a partial or total flight after dark, please book a “Front Range Tour” and in the comments write “Night Flight”. We are not able to fly in the mountains after dark, but we can fly over Boulder and Denver.
Q: May I bring personal beer/liquor on the aircraft?
A: FAA regulations do not allow passengers to be visibly intoxicated before boarding the aircraft, or consume their own liquor on the aircraft. We do offer in-flight champagne included complimentary with our "Date Night Tour"
Q: May I bring my dog on the Flight?
A: Yes, we even offer dog ear-muffs to make it easier on their ears. There is a $20 cleaning fee to bring your dog.